Refund Policy for Nipun IT Solutions Pvt Ltd
At Nipun IT Solutions Pvt Ltd, we are committed to providing high-quality IT services to our clients. In the rare case that you are dissatisfied with our services or wish to request a refund, please review our refund policy below.
1. Eligibility for Refunds
Refunds will be considered on a case-by-case basis and are typically applicable under the following circumstances:
Refunds will not be issued for the following:
2. Refund Request Process
To request a refund, clients must submit a written request via email to varaprasad.j@nipun-it.com or use our contact form on the website. The request must include:
Once we receive the refund request, we will assess the situation and determine if the request meets the criteria outlined above.
3. Refund Duration
Processing Time: Refunds will typically be processed within 5-10 business days after receiving a valid refund request. This timeline may vary depending on the nature of the service and the complexity of the request.
Notification: You will be notified of the outcome of your refund request via email. If a refund is approved, we will also notify you of the expected refund date.
4. Refund Mode
Refunds will be issued through the same payment method used during the original transaction. The following modes may be used:
5. Partial Refunds
In some cases, if services have already been rendered partially or in part, a partial refund may be issued based on the amount of work completed. This will be determined after evaluating the nature of the work and the status of the project.
6. Contact Information
If you have any questions about our refund policy or would like to request a refund, please contact us at:
Nipun-IT Solutions Pvt. Ltd,
5th Floor, Ayyappa Central, 802 & 803,
Sri Swamy Ayyappa Society,
Madhapur, Hyderabad - 500081.
Email: varaprasad.j@nipun-it.com
Phone: +91 8790793553
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